FAQ

Q: If I have general questions or inquiries about my order who should I contact? 

A: All questions and/or inquiries can be sent to [email protected].

Q: How long will it take to receive my order? 

A: For standard shipping, please allow up to 7 business days for your order to arrive. Most orders arrive within 3 to 5 business days. This includes the time needed to prepare your order.

Q: How do I return or exchange an item? 

A: We are sorry but items cannot be returned. You may, however, exchange any item within 5 days of being received. Sale items are final sale. Customers are responsible for all shipping fees.

Q: How do your sizes run? 

A: Sizes run standard. Please order your usual size. If you have any additional questions, please contact [email protected].

Q: Can I purchase It Girl Couture if I live outside of the United States? 

A: Orders outside of the United States are welcomed. Please email us for your shipping rate: [email protected].